Scope of the position

At Camiral, the Quinta do Lago Girona resort we are looking for someone to attend the hotel Camiral’s reception.

Duties and responsibilities

- Investigation or analyzing out;balance situations and making adjustments or corrections as needed.
- To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a super customer service experience.
- To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
- To deal with guest requests to ensure a comfortable and pleasant stay.
- To assist in dealing with customer complaints in an effective and courteous manner, informing to a senior team member in order to seek solutions as quickly as possible.
- To be responsible for accurate and efficient accounts and guest billing processes.
- To assist in keeping the hotel reception area clean and tidy at all times.
- To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
- To administer all routes of reservations to ensure that room bookings are made and recorded accurately.
- To report any maintenance, breakage or cleanliness problems to the relevant manager.
- To administer the general petty cash system and float in an accurate manner.

Requirements

- Experience at least 2 years in same position in Luxury hotels

- Experience in a similar supervising position in 5 star hotels

- We value work experiences at international hotel chains

- High School diploma or equivalent required

- Must be fluent in Spanish and English and French or other languages.

- Previous customer service experience required in hospitality

- A friendly and welcoming approach

- Excellent interpersonal skills, including a pleasant telephone manner

- Good leadership and team working skills.

- Ability to remain calm during difficult situations

- High standards of dress and presentation (imprescindible)

- Must have availability to work on night shift

- Need vehicle to get the resort area

Steady job opportunity

CONTACT US 

email to rrhh@camiral.com

Scope of the position:

As a waiter assistant will be part of the Hotel Camiral team. Reporting to the F&B Manager he or she will have the following responsibilities and duties. 

Duties and responsibilities:

• Provides assistance and support to the assigned waiter in anticipating and fulfilling the guests requests.
• Provides assistance to the assigned waiter, waitress in setting up tables and side stations with linen, glassware, silverware and chinaware according with the standards given.
• Prepares and sets tables according with the standards provided including the pre-arranged floor plan.
• Prepares and serves hot beverage to the guests according with the company standards.
• Prepares linen and polish glassware and silverware.
• To serve lunch, coffee and desserts with knowledge about the menus and offers.
• To remove dirty plates and cutlery from the tables.

Requirements:

• Knowledge in Hospitality and international experience will be highly valued.
• Previous experience.
• Excellent communication in Spanish and English.
• Driver's license and vehicle to access the resort.

What do we offer?

• Benefits in the use of our facilities and discounts in our outlets.
• Shifts in a row.
• Possibility to use the facilities of Camiral, the Quinta do Lago Girona resort and discounts in hotels, Wellness, store and restaurants.
• Medical services available for all employees / gas discounts.

1. Scope of the position:

The candidate will be part of the Administration and Finance team of Camiral, the Quinta do Lago Girona resort.

1. Duties and responsibilities:

• Introduction of accounting fata: invoices, expense notes, credit cards, bank reconciliations, monthly closures, accounting tables, etc.
• Accounting Output: balance sheets and profit and loss accounts 

1. Requirements:

• 3 years in the management department of a large company (over 6.000.000 €).
• Experience in accounting for invoices, bank reconciliations, passing Banks, making taxes (VAT, withholding, etc.)
• Languages: Spanish and medium-high level of English.
• Driving license and vehicle essential to access the Resort.
• Responsible, thoughtful, flexible and autonomous person.
• Used to work with ERP, preferably Navision.
• High Excel level (Dynamic tables, etc.)

1. What do we offer?

• Possibility to use the services of Camiral, the Quinta do Lago Girona resort and discounts in hotels, wellness, shop and restaurants.
• Contracto: indefinite/a
• Schedule Monday to Friday from 9 to 17.30h (40h/weekly)
• Salary: tbc

Scope of the position

The student will join the Food and Beverage team, in which the intern will be experiencing the different position responsibilities as well as rotating for the resort outlets. The intern will be trained in Micros, Opera for F&B and LHW's standards. The intern will be part of a 5-star hotel international team and will acquire professional abilities in cocktail and mixology, sommelier and restaurant hostess.

Duties and responsibilities

• assist the guests at our restaurants
• assist the Supervisor with any task required according to the service level
• provide a 5* service, according to the outlet in which the intern is working
• prepare the tables, buffet, restaurant and outlets
• carry on daily task as a waiter and supervisor
• rotate for the different outlets
• answer the phone for Room Service and guests’ requests
• follow the indications of the supervisors and HoDs

Requirements

• fluent in English and other European Language, intermediate level of Spanish
• great communicative abilities
• independent worker
• be able to integrate in a multidisciplinary team
• flexibility
• proactive and passionate by the guest service
• No previous experience required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to rrhh@camiral.com

Scope of the position

The student will learn about Mediterranean and Catalan cuisine (which is very famous given that in this area we have many Michelin star restaurant), the intern will be involved in the different sections of a Gastronomic Restaurant and social events. The intern will be part of an international team of 30 persons dealing with banqueting, cocktails, room service, lounge bar, pool bar, gala dinners, gastronomic restaurant. At the end of the internship the student will be able to provide a 5-star kitchen service, develop the kitchen orders, to organize a gastronomic kitchen, create the rota timetable and to accept goods.

Duties and responsibilities:

• to prepare the misse en place
• provide an efficient food service according to the outlet the intern is working 
• follow the supervisor instructions and learn our "know how"
• learn the recipes and be consistent in the production
• take care of the kitchen tools and materials
• participate in the daily work as the rest of the cooks

Requirements:

• Fluent level of Spanish or English
• great working abilities and willing to learn Mediterranean and Catalan cuisine
• to be an independent worker
• be able to integrate in a multidisciplinary team and a gastronomic restaurant
• flexibility
• proactive and passionate by cooking
• no previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

 What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to rrhh@camiral.com