Level: 3
Reports: Marketing Director
Supervises: 0
Workplace: Camiral Golf & Wellness

Description of the position
Manage the social media channels of Camiral Golf & Wellness according to the established criteria. Create content, manage posts and respond to followers. Also manage the company's image to achieve the objectives set. Manage the social media presence, guaranteeing high levels of traffic and generating a high level of engagement.

Responsibilities
- Create a Social Media content calendar in collaboration with an agency
- Together with the Marketing Director, transform social media into a lead conversion channel.
- Social Media Analytics Management
- Generate social media conversations, create communities and convert followers into promoters.
- Management of influencers, management of influencers engagement.
- Expanding and improving the presence of Camiral Golf & Wellness's Social Media.
- Work with external communication specialists to implement communication environments.
- Work with key stakeholders to develop theoretical frameworks of key messages to deliver strategic impact.
- Support the Head of Communication and Marketing Director in communicating in cases of crisis.
- Online protection and defence of the PGA Catalunya brand
- Manage the Community Managers team in agency.

Skills

Mandatory
- Degree in Advertising or Marketing
- High level of English
- Experience in content management
- Know how to distribute creative content (text, image and video)
- Knowledge in Digital Marketing
- Knowledge of online marketing channels
- Experience in team management

Desirable
- Knowledge of other languages

CONTACT US 

email to rrhh@camiral.com

We are looking for an E-commerce manager with deep understanding of CRM to join our team at Camiral Golf & Wellness.

Based in offices close to Girona with great views overlooking the #1 Golf Course in Spain , Camiral Golf & Wellness offers a wealth of opportunities: a world-class golf venue, a contemporary 5-star hotel, a boutique hotel and a world-leading luxury real estate development.

Reporting to the Marketing director, the E-commerce manager will oversee and manage the ecommerce department of the company. He will handle decision-making for the website, social media accounts, and online advertising and will be responsible for research and development of new online marketing strategies.

Main responsibilities and duties

• Development and implementation of the e-commerce strategy with marketing and revenue departments
• Sales optimization and pricing strategy
• Utilize CRM program to ensure data is leveraged to manage the user journey
• Supervision of the web development and design
• Online content management
• Ongoing web maintenance and troubleshooting
• Web traffic
• Develop and design online and email marketing strategy

Success profile for this role (competences)

• Ability to use data in order to realize growth
• Strong communication skills
• Strong strategic and analytical skills 
• Assertive and great team player

Skills

Mandatory

• 5-6 years’ experience in a similar role
• CRM knowledge
• Passionate about UX
• Proficiency of English and Spanish (spoken / written)

Desirable

• International experience
• Hotel or real estate experience will be a plus

Scope of the position:

 As a waiter assistant will be part of the Hotel Camiral team. Reporting to the F&B  Manager he or she will have the following responsibilities and duties. 

1. Duties and responsibilities:

• Provides assistance and support to the assigned waiter in anticipating and fulfilling the guests requests
• Provides assistance to the assigned waiter, waitress in setting up tables and side stations with linen, glassware, silverware and chinaware according with the standards given.
• Prepares and sets tables according with the standards provided including the pre-arranged floor plan.
• Prepares and serves hot beverage to the guests according with the company standards
• Prepares linen and polish glassware and silverware
• To serve lunch, coffee and desserts with knowledge about the menus and offers.
• To remove dirty plates and cutlery from the tables

1. Requirements:

• Knowledge in Hospitality and international experience will be highly valued.
• Previous experience.
• Excellent communication in Spanish and English.
• Driver's license and vehicle to access the resort.

1. What do we offer?

• Benefits in the use of our facilities and discounts in our outlets
• Shifts in a row

Scope of the position

The student will join the Food and Beverage team, in which the intern will be experiencing the different position responsibilities as well as rotating for the resort outlets. The intern will be trained in Micros, Opera for F&B and LHW's standards. The intern will be part of a 5-star hotel international team and will acquire professional abilities in cocktail and mixology, sommelier and restaurant hostess.

Duties and responsibilities

• assist the guests at our restaurants
• assist the Supervisor with any task required according to the service level
• provide a 5* service, according to the outlet in which the intern is working
• prepare the tables, buffet, restaurant and outlets
• carry on daily task as a waiter and supervisor
• rotate for the different outlets
• answer the phone for Room Service and guests’ requests
• follow the indications of the supervisors and HoDs

Requirements

• fluent in English and other European Language, intermediate level of Spanish
• great communicative abilities
• independent worker
• be able to integrate in a multidisciplinary team
• flexibility
• proactive and passionate by the guest service
• No previous experience required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@camiral.com

Scope of the position

The student will learn about Mediterranean and Catalan cuisine (which is very famous given that in this area we have many Michelin star restaurant), the intern will be involved in the different sections of a Gastronomic Restaurant and social events. The intern will be part of an international team of 30 persons dealing with banqueting, cocktails, room service, lounge bar, pool bar, gala dinners, gastronomic restaurant. At the end of the internship the student will be able to provide a 5-star kitchen service, develop the kitchen orders, to organize a gastronomic kitchen, create the rota timetable and to accept goods.

Duties and responsibilities:

• to prepare the misse en place
• provide an efficient food service according to the outlet the intern is working 
• follow the supervisor instructions and learn our "know how"
• learn the recipes and be consistent in the production
• take care of the kitchen tools and materials
• participate in the daily work as the rest of the cooks

Requirements:

• Fluent level of Spanish or English
• great working abilities and willing to learn Mediterranean and Catalan cuisine
• to be an independent worker
• be able to integrate in a multidisciplinary team and a gastronomic restaurant
• flexibility
• proactive and passionate by cooking
• no previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

 What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@camiral.com

Scope of the position

The student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. The student will be working along with other Receptionist in order to reinforce his/her communication skills, customer service abilities, invoice issuing, relation with other departments and organization skills. At the end of the internship, students will be able to provide a 5 star LHW customer service, have a general knowledge of a Spanish Hotel Industry, enhance their organizational skills and have a deeply understanding of inter-departmental communication.

Duties and responsibilities

• assist the guests at the reception
• assist the Supervisor with any task required according to the service level
• provide a 5* service, according to the LHW standards and values
• prepare the room rack, invoices, collaborate in daily task of Front Office
• carry on daily task as of the department along with Concierge and Bellboy
• provide tourist information to guest and help to promote the resort outlets
• answer the phone and deal with guest’s requests
• follow the indications of the supervisors and HoDs

Requirements

• fluent in Spanish, English and other European Language
• great communicative abilities
• to be an independent worker
• be able to integrate into a multidisciplinary team
• flexibility and adaptability
• proactive and passionate by the guest service
• No previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@camiral.com